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The installation of the Scootworks Ace/Spirit Lowering Kit follows the same procedure as replacing the rear shocks. However, Scootworks wanted to assist you as much as possible with the installation process, and developed this instruction package. If there are any steps you feel need improvement in instructions, please email support@scootworks.com and specify the area you are having trouble with. Unpacking! The shipping container and contents must be inspected by the purchaser for damage to goods immediately upon receipt of goods, and a claim must be filed with the carrier if damage is discovered. The purchaser must contact Scootworks within 24 hours from receipt of damaged goods to file a claim, and for further instructions. Your Scootworks Ace/Spirit Lowering Kit will come packed with a left and right side lowering assembly, two large flat washers, two M8 x 1.25 hex head bolts, and these printed instructions